Privacy Policy

Effective Date: 10.03.26

At The AcuHub UK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our services.

1. Information We Collect

We may collect personal information that you provide when:

Filling out contact or booking forms
Booking consultations, physiotherapy, acupuncture, or wellness sessions
Subscribing to newsletters or updates

This may include your:

Name and contact details (email, phone number, address)
Health information necessary for treatment (with your consent)
Payment information

We may also collect non-personal information automatically, such as:

IP address
Browser type
Pages visited on our website

2. How We Use Your Information

We use your information to:

Provide and manage our services
Respond to your enquiries
Process payments
Improve our website and services
Send updates, promotions, or newsletters (with your consent)

We will never sell your personal data to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

Payment processors to complete transactions
Professional service providers who assist us in running the clinic
Legal or regulatory authorities if required by law

4. Data Security

We take the security of your personal data seriously. We implement:

Secure storage and restricted access
Encrypted communication for online transactions
Regular security monitoring

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your personal data (unless required for legal or medical reasons)
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@acuhub.co.uk

6. Cookies

Our website uses cookies to improve your experience and understand how visitors interact with the site. You can adjust your browser settings to refuse cookies, but some features of the website may not function correctly.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 16.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date will always be updated. We encourage you to review this page periodically for any changes.

9. Contact Us

If you have questions or concerns about your privacy, please contact us:

Email: info@acuhub.co.uk

Phone: +447983530291